FAQs​

How can I download my prints after purchase?

You will receive a link to download the Digital file in the Thank You page of the Checkout.

A link will also be sent to your email address associated with the order.

The link will last for 30 days.

If you have purchased Custom wall art, you will receive a form with the details I require. Once I have received your details, I will personalise the wall art design and email it back to you. Allow 24 hours for this process from when you send me the completed form.

Can I ask for a file size that is not listed?

Yes, please fill in the contact form or email me your size requirements. 

Depending on the new size, there may be a small fee.

How fast can I expect a reply to an email?

Always allow 24 hours for a response, however Monday to Friday 9am-6pm AEST will always be a lot faster.

For Weekends and Public Holidays, I do not always reply to emails. Please wait for the following business day.

Do you have a Price list for Graphic Design services?

Yes, please click onto Service List under About in the Menu. You will find a button called Service List, click onto that and it will open up a document you can preview, save or print. 

When it comes to printing, what paper do you recommend?

I recommend that you have your wall art printed on a quality white stock of 200gsm to 300gsm.

Credits for graphics used:

 WALL ART FRAMES  <a href="http://www.freepik.com">Designed by rawpixel.com / Freepik</a>  <a href="https://www.freepik.com/free-photos-vectors/frame">Frame vector created by freepik - www.freepik.com</a>

<a href="http://www.freepik.com">Designed by rawpixel.com / Freepik</a>   Olive tree branch - <a href="http://www.freepik.com">Designed by rawpixel.com / Freepik</a>   Sunflower card mock up - <a href="http://www.freepik.com">Designed by rawpixel.com / Freepik</a>  FLORAL BUSINESS CARD MOCK UP <a href="http://www.freepik.com">Designed by rawpixel.com / Freepik</a>